Frequently Asked Questions

Browse our collection, add items to your cart, and proceed to checkout. You'll need to provide shipping information and payment details. We accept all major credit cards through our secure Stripe payment system.

Orders can be modified or cancelled within 2 hours of placement. After this time, the order enters our fulfillment process. Contact us immediately at bort@bortsbooks.com if you need to make changes.

Currently, we ship within the United States only. We're working on expanding to international shipping soon. Sign up for our newsletter to be notified when international shipping becomes available.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and digital wallets through our secure Stripe payment processor. We do not accept cash, checks, or cryptocurrency at this time.

Shipping costs are calculated by USPS based on the weight and dimensions of your order and your delivery location. The exact cost will be calculated and displayed at checkout before you complete your purchase.

Orders are typically processed within 1-2 business days. During peak times (holidays, sales), processing may take up to 3 business days. You'll receive a tracking number once your order ships.

We occasionally offer free shipping promotions on orders over a certain amount. Sign up for our newsletter to be notified of these special offers and promotional events.

Yes! Once your order ships, you'll receive an email with tracking information. You can track your package directly through USPS or contact us for assistance.

Visit our "Sell Manga" page and fill out the form with details about your collection. Include photos and descriptions of the condition. We'll review your submission and provide a quote within 24-48 hours.

We accept manga in good to excellent condition. Books should have minimal wear, no missing pages, and be free from water damage or excessive markings. Slight shelf wear is acceptable.

Prices are based on current market value, rarity, condition, and demand. We research recent sales data and market trends to offer fair, competitive prices for your collection.

We offer payment via PayPal, Venmo, or check. Payment is processed within 2-3 business days after we receive and verify your items. You'll receive confirmation once payment is sent.

We offer a 30-day return policy for items in their original condition. Items must be returned in the same condition they were received, with all original packaging.

Return shipping is paid by the customer unless the item was damaged in transit or we sent the wrong item. In those cases, we'll provide a prepaid return label.

Contact us at bort@bortsbooks.com with your order number and reason for return. We'll provide return instructions and, if applicable, a return authorization number.